Newsletter August 2023.

New VAT rate from 2024.

As of 1 January 2024, the new VAT rate of 8.1% will apply to all tickets.

However, VAT for individual travelcards will be charged according to the period of their validity. Two separate VAT rates will be applied to travelcards with an overlapping validity from 2023 into 2024. You can identify the points that belong together on the invoice by the identical file number. Details of the services can be found in the statistics provided in the Businessmanager.

Example: the revenue from a travelcard valid from 1 October 2023 until 30 September 2024 will be charged and taxed at the rate of 7.7% for one quarter (1 October 2023 to 31 December 2023) and 8.1% for three quarters (1 January 2024 to 30 September 2024).

To view the validity of travelcards and the apportioned VAT amount, you can create a VAT statement in Businessmanager on a quarterly basis.

More information ( and SBB Businessmanager guide Link opens in new window.

Discover the new digital world of vouchers.

The voucher and Rail Check solutions you are already familiar with will be replaced in the coming months.

Rail Checks.

Rail Checks with a pay-later option (paid after redeeming) will remain available with a validity up until max. 9 December 2023.

Between autumn and the start of winter 2023, we will introduce the successor product, the “coupon”, as a pay-later solution. The successor solution offers various advantages. Without a doubt, the biggest benefits are the digital delivery to your company, the digital redistribution to travellers and the option to redeem on or in the SBB Mobile app. Certain services that you can finance with a coupon will only be available at the counter during the initial phase (e.g. personalised coupons). We are working on solutions to ensure that the coupons can be redeemed digitally throughout the process in the future. We will inform you about the exact ordering process at a later date.

The current promotional code will also be replaced and improved by the coupon.

E-vouchers and gift cards.

The successor product to the pay-before solutions is the voucher, which can be redeemed digitally on and in the SBB Mobile app or physically at the counter. Its introduction is planned for the beginning of 2024.

The current gift cards remain available until the end of 2023 and you can continue to use them for your purchases into the future. Gift cards are valid for two years. We recommend that you exchange the remaining amount for the successor product if you want to use part of the gift voucher from 2024 onwards.

You can still redeem e-vouchers via the usual processes up until 9 December 2023. To redeem e-vouchers after this date, we expect that you will able to exchange any current e-vouchers on an online platform.

Do your bit for the environment: switch to digital invoices.

The quick, safe and envionrmentally-friendly route to a destination – now this is equally true for sending invoices too.

For the QR invoice, direct debit and Debit Direct payment methods, we can deliver your invoice as a PDF directly by e-mail.

How to switch.

Complete the contact form and indicate the e-mail address where you would like to receive invoices under ‘Your message’. We’ll take care of everything else for you.

For data protection reasons, changes to the contract will only be accepted if made by the travel manager, billing manager or the representative.

Switch now via contact form

New: book your trip to Italy with your SwissPass login and benefit.

As of mid-July, you can purchase international journeys to Italy (excluding night trains) on using your SwissPass login. In addition to the usual straightforward sales process, you can also find the optimal offer displayed with a price overview. You will also benefit from a higher number of supersaver tickets and attractive prices. 

There is no need to print out your tickets for the journey; all tickets can be presented digitally as a screen ticket or PDF ticket.

More information

Partnership: Urban Connect makes your company even more mobile.

SBB now has a strategic partnership with Urban Connect.

The multimodal platform includes the following services:

  • Digital booking of public transport tickets and various modes of transport
  • Customised sharing fleet of e-cars, e-bikes and e-scooters from Urban Connect 
  • Integration of existing company fleets
  • Business and private use
  • Mobility budget and targeted incentivisation of sustainable options
  • CO2 report and analysis of usage data for fleet optimisation

More information available at: SBB Business Customers or Urban ConnectLink opens in new window..

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