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Get your ticket refunded free of charge before departure, now also in our app.

You can get a refund for your ticket quickly and directly online in your profile at sbb.ch/en/business and now also in our mobile app. Tip: enter the refund yourself before departure and save the fee incurred when you apply using the refund form.

Businessmanager login now even more secure.

To protect your data, access to the Businessmanager is now only possible with a one-time code or two-factor authentication (2FA). We ask that you set up these precautions in your SwissPass account under ‘Settings’. We also recommend this adjustment to employees who do not have access to the Businessmanager. The webshop and the SBB Mobile app can still be accessed using a password.

Unlimited travel to the south.

Every half hour and from Zurich to Lugano in under two hours: following the derailment of a freight train in the Gotthard Base Tunnel, operation has been fully resumed since 2 September 2024. 

The modernisation work on the Simplon axis between Domodossola and Milan has also been completed so travel is once again unlimited from 8 September. Please note the information on the turnstiles at Milano Centrale station: for safety reasons, access to the platform area is only permitted with a valid ticket. Please allow a little extra time for this.