SBB Businessmanager is the administration tool for SBB business customers and gives you a complete overview of travel at your company. As the contract and invoice centre manager, you have access to SBB Businessmanager under sbb.ch/bm/enLink opens in new window..

To illustrate the variety of functions in Businessmanager, here are a few tips on managing travelcards: under ‘Travelcards’, you can keep track of Half Fare Travelcards and GA Travelcards purchased via the contract at any time and edit them there.

• Replacing a purchaser: the person who placed the orders during the previous year will receive notification regarding the automatic renewal. You have the option of sending the notifications to somebody else.
• Reassigning travelcards: if you would like to assign the service to a different invoice centre when renewing a travelcard, you can correct this up to one month before expiry. Select the travelcard in question and click on ‘Reassign travelcards’.
• Exporting: if you would like an overview of the GA Travelcards and Half Fare Travelcards, click on ‘Export’. You will then receive an Excel file.

To use SBB Businesstravel, employees register themselves. To do so, they need a personal SwissPass login.

The SwissPass login is your personal key to access public transport offers. Employees can use it for both private and business purposes. If you already have a SwissPass login as a private customer, you can also use it for business purposes. If an employee does not yet have a SwissPass login, they can create one themselves.

Create a SwissPass loginLink opens in new window. 
More info on the SwissPass login

During registration, employees apply for booking authorisation for the Businesstravel contract or for an invoice centre. To do so, they need their Businesstravel contract number and the name of the invoice centre. As the person responsible for the contract in your company, you are responsible for making this information available to employees. 

As soon as the employees have successfully registered, you will receive a confirmation e-mail. Afterwards, please log in to Businessmanager at sbb.ch/bmLink opens in new window. and activate the employees for booking under ‘Tasks’ (see also accordion 2).

Each time they purchase their tickets, employees then choose whether they want to buy the ticket for private use or business use. 

Tip: In the webshop, the role of the user account is selected automatically at the start of the purchase process and, in the case of SBB Mobile, at the end of the purchase process.

There is a strict separation of personal and business data in the SwissPass login. Companies only have access to business information.

Go to SBB BusinessmanagerLink opens in new window.
More info on registering employees with SBB Businesstravel

Employees cannot charge for bookings via their Businesstravel contract without your consent. You, as the person responsible for the contract, and your deputies, are responsible for deciding which employees receive booking authorisation. 

Log in to Businessmanager using your SwissPass login. You can activate your employees for booking directly under the ‘Tasks’ section. The activation applies to both SBB.ch and the SBB Mobile app, business.sbb.ch/en/sbbmobile

You can find an overview of which employees are authorised to book under ‘Employees’ in Businessmanager. It is also easy to manage booking authorisations there. 

We recommend that you delete employees who leave your company immediately.

• Blocking means: employees can no longer book until further notice, but you can reactivate them. 
• Deleting means: the booking authorisation of employees is permanently removed.

Go to SBB BusinessmanagerLink opens in new window. 
More info on Businessmanager and answers to frequently asked questions

SBB Businessmanager allows you to analyse your employees’ travel patterns online or query the status of the current booking volume. This provides you with an overview of travel activity and travel costs in your company at all times.

To view statistics for your entire contract:

After successfully logging in to SBB Businessmanager, click on the ‘Overview’ tab and then on your contract number. Select ‘Download statistics’ on the right and define the time period (up to and including the previous day) using the calendar. Click on ‘Generate’ to download the corresponding CSV file.

In the statistics, you will find the invoice date in the column ‘AD’ and the corresponding invoice number in the column ‘AE’. You can find more information at Help with invoices | SBB Business Customers.

As an alternative to the statistics for the entire contract, you have the option of viewing the statistics for each invoice centre.

You can download your tax-compliant VAT form for each invoice centre yourself each quarter. 

• To do so, log in to Businessmanager using your SwissPass login. 
• Click on ‘Invoice centres’ and select the invoice centre you need. 
• You can find ‘Download VAT receipts’ in the menu on the right-hand side. 
• Select the desired quarter and click on ‘Generate’.

Tip: Thanks to the tax advantages it offers, financing public transport is an attractive prospect for both companies and employees.

Under certain criteria, you can declare your employees’ financed public transport travelcards as a business-related necessity in consultation with the competent tax authority. Value-added tax means eligibility for input tax reduction.

Go to SBB BusinessmanagerLink opens in new window. 
More info on your invoices

The red SwissPass card is more than just a carrier card for your GA Travelcard, Half Fare Travelcard or Point-to-Point Travelcard. It is your key to mobility. Thanks to modern technology (RFID chip), the SwissPass also gives you access to partner services such as Mobility Carsharing, PubliBike, SwitzerlandMobility, Ticketcorner, Europcar, Hotelcard, as well as to ski resorts and Snow’n’Rail offers.

On swisspass.ch, you can also get an overview of your SwissPass services (private and business), amend your personal details and activate various partner services.

Tip: If you scan the QR code on your card at an SBB ticket machine, all your travelcards will be shown on your screen.

We recommend the following preventive measures to protect your SwissPass login:

• A verified mobile phone number is recommended for all SwissPass login users for security reasons. This is used to authorise changes such as e-mail address, mobile phone number, etc. in the account: 
  • Open swisspass.ch.
  • Sign in with your SwissPass login.
  • Navigate to ‘Settings’. 
  • Confirm the mobile phone number you have been using until now: enter a confirmation code to be sent to the old number.
    or
  • Enter the new mobile number: enter the new mobile number after confirming the code.
  • Verify the new mobile number: enter the verification code sent to the new number.
• We recommend that all customers activate the two-step login (2-FA):
  • Open swisspass.ch.
  • Sign in with your SwissPass login.
  • Navigate to ‘Settings’ and open ‘Two-step login (2-FA)’
• As an alternative to 2-FA, sign in using a login code. This offers greater security than logging in with a password.
• If you do not want to change the login method permanently, select ‘Sign in with one-time code’ on the SwissPass login page after entering your e-mail address. 

You or your employees can buy tickets for yourselves (or for other employees) conveniently at work via business.sbb.ch and present them on your laptop, tablet or smartphone. Of course, tickets can also be printed on paper at your place of work if there are no mobile devices available.

Please note that tickets are automatically issued in the name of the person making the order when logged in. In step 2 ‘Travel dates’, you can reassign the tickets to the name of the person travelling.

Tip: Do you order tickets for your employees and often need the same information?

You can save the details of your co-passengers in your profile. This means that the next time you order, you only need to enter the first two letters of the name in the corresponding field and the person’s full information will be displayed automatically.

To do so, log in to  business.sbb.ch. After successfully logging in, click on your name in the top right-hand corner to go to your profile. There, you can enter the names, dates of birth and discount cards of your employees under ‘Co-passengers’.

Benefit from supersaver tickets which give you a discount of up to 50% on many Swiss train and public transport routes. Supersaver tickets are available on business.sbb.ch or via the SBB Mobile app.

The alternative: Saver Day Passes.

A Saver Day Pass can be worthwhile for longer journeys and, with a bit of luck, it can be even cheaper than a standard fare ticket. The earlier you buy, the lower the price. With the Saver Day Pass, you can travel throughout Switzerland for a day on all routes in the GA Travelcard area from as little as CHF 29 with a Half Fare Travelcard and from CHF 52 without a Half Fare Travelcard.

Please note that supersaver tickets can only be exchanged in exceptional cases for a fee of CHF 10. They cannot be refunded. A new ticket for exactly the same route at the standard fare or a new Saver Day Pass must be purchased before the supersaver ticket becomes valid for an exchange to be possible.

Tickets for international travel are available on SBB.ch and via the SBB Mobile app. 

sbb.ch/en/business:

Enter the desired timetable on the homepage at sbb.ch/en/business. You then click on ‘Sign in’ right at the top and log in using your SwissPass login. You can then book your trip abroad for yourself or your employees. 

SBB Mobile:

Please enter the departure point and destination in a timetable enquiry, select the connection you want and enter all further details required for your journey. Of course, you can also add travelling companions and reserve seats directly in the app. 

Download the SBB Mobile app on your smartphone. Log in with the same access data as online. You can now buy tickets on your mobile phone at any time. 

Watch the video to find out how you can buy a ticket on the SBB Mobile app.

Tip: Here’s how to select your business contract for payment on SBB Mobile:

In the ‘Ticket options’ step, the last payment method used is always displayed in the lower left-hand corner of the screen as the default for your next purchase. If you see a factory symbol, this means that your company’s payment method is selected. Click on this icon to change the payment method for your next purchase.

As an SBB business customer, there is a broad range from which you can choose the solutions that are right for you. Not yet sure whether a GA Travelcard or Half Fare Travelcard would be worth it for your employees? Learn more about the advantages of the Half Fare Travelcard and GA Travelcard here and find out what special conditions we offer for apprentices. But before we continue, it’s actually always worth making the change.

Full flexibility with the GA Travelcard.

The GA Travelcard is the ideal travelcard for business people who are frequently on the move and need to be highly flexible. With the GA Travelcard, just hop on the next train and pay just 15.4 centimes per kilometre (compare this to a car: around 65 centimes per kilometre). The GA Travelcard is also valid for Postbuses, boats, trams and buses in most cities and urban areas. The GA Travelcard is also valid for Postbuses, boats, trams and buses in most cities and urban areas.

More info on the GA Travelcard
All discounts and offers for GA Travelcard holders at a glance
Go to the GA Travelcard area of validity

The GA Travelcard for Trainees.

The GA Travelcard for Trainees offers your apprentices full mobility: unlimited travel on any SBB route and on most private railways across Switzerland. The area of validity is the same as that of the GA Travelcard for Adults.

The benefits for you:

• Attractive price of just CHF 1,980 for the GA Travelcard for Trainees aged at least 16 and under 25 (approx. 30% discount compared to the GA Travelcard for Youth).
• GA Travelcard for Trainees for under 16s for CHF 1,720. 
• A GA Travelcard for your apprentices gives your company a positive image, positioning you as an attractive host company.
• You get to say goodbye to the administrative effort of travel expenses.

Contact us on 0848 111 456 for a detailed consultation and to order. Please note that ordering a GA Travelcard for Trainees requires a lead time of up to ten days.

More info on the GA Travelcard for Trainees
Go to the GA Travelcard area of validity

The Half Fare Travelcard – it has never been so easy for business customers to save.

Use this attractive discount card and fund the Half Fare Travelcard for your employees. This means your employees can travel at half price throughout Switzerland for business purposes – as well as privately. The Half Fare Travelcard is therefore a very meaningful fringe benefit too.

Are there any employees who already have their own Half Fare Travelcard contract? No problem. They can now buy their Half Fare Travelcard via your business contract and benefit from the loyalty price of CHF 170 instead of CHF 190 when renewing with no break between their periods of validity. To terminate their private contract, the employee in question simply needs to call +41 848 44 66 88.

The 1-month GA Travelcard: the easy GA Travelcard for one month.

Do you or your employees travel to several business meetings over the course of a month? Would you like to be able to use public transport flexibly across Switzerland? 

Don’t want to conclude an annual contract with a minimum contract term of 6 months for your employees? 

Then the 1-month GA Travelcard is the perfect option for you.

The Point-to-Point Travelcard for one month or one year.

The Point-to-Point Travelcard is the ideal solution for you if you regularly travel for business on the same route.

Point-to-Point Travelcards are available in the following options:

• For children and young people (aged at least 6 and under 25), 1 or 12 months.
• For adults from the age of 25.

If you are travelling within a fare network, buy the Regional Travelcard.

If you or your employees travel frequently or for longer periods of time, it is practical to use the time spent travelling as working time.

The business zones specially designed for business travel allow you to concentrate on getting work done in quiet surroundings, while the quiet zones allow you to travel undisturbed.

• Work stations with large tables, power sockets and reading lamps and sometimes induction charging pads for smartphones for cableless charging (Qi).
• Amplifier for improved mobile phone reception and optimised data transfer.

InterCity trains with business zones are marked  in the online timetable and in the SBB Mobile app. Trains with quiet zones are marked .

Class upgrade: your upgrade to 1st class.

Are you or your employees travelling for business and want to travel 1st class for a change? Depending on the route, you can choose between the following class upgrades:

• Route-specific Class Upgrade
• 1-day class upgrade (to a 2nd class GA Travelcard or a Day Pass for the Half Fare Travelcard)
• Fare network class upgrade
• 1-month class upgrade for the 2nd class GA Travelcard

How easy it is to make a mistake when buying a ticket or cancelling a planned journey. But it is not a problem. If the conditions permit it, it is very easy to get your tickets refunded.  

Tip: Check the date, name and route on your tickets immediately after purchase and apply for a refund straight away if a mistake has been made.

Here is a summary of the refund options. 

• National tickets purchased at the standard price online or in the SBB Mobile app can be refunded free of charge BEFORE the start of validity. 
• Ordering via the webshop: to do so, log in to business.sbb.ch, click on the order in your account (top right under your profile) and select ‘Refund’. 
• Ordering via the SBB Mobile app: open the app and go to the ‘Tickets & Travelcards’ tab. Select the ticket that you would like to have refunded. Tap on the three dots top right and select the option ‘Refund ticket’.
• For standard-fare national tickets that you would like to have refunded after their period of validity, on the day of travel or after partial usage, use the refund form.

Go to the refund form

• Refunds of national saver offers.

Supersaver Tickets, Supersaver Flex Tickets, Saver Day Passes and Supersaver Class Upgrades that you have purchased online or in the SBB Mobile app can be refunded free of charge within 30 minutes of the time of purchase.

Please note that from 30 minutes after purchase, supersaver tickets can only be refunded/exchanged in the following exceptional case and for a deductible of CHF 10: Proven incapacity to travel (illness, accident, death). In the event of illness/accident, we require a medical certificate of incapacity to travel. The incapacity to travel must be explicitly shown. Certificates of incapacity for work and medical reports will not be accepted. 

You can get a 50% refund for Supersaver Flex Tickets from 30 minutes after purchase until shortly before they become valid. This means that you get half the price you paid back again. No deductible will be charged.

From 30 minutes after purchase, Saver Day Passes and Supersaver Class Upgrades can be refunded/exchanged only in the following exceptional cases. A deductible of CHF 10 will be charged and you will have to fill in the refund form.

Request a refund using the sbb.ch/en/business-refund refund form. When making your request, please enter both the original order number and the number of the newly purchased ticket. 

Go to the refund form
Conditions for the refund of saver offers as per Tariff 600.9, section 8
Go to the fare regulations

• Half Fare Travelcards or GA Travelcards: 

As the person responsible for the contract, you can cancel a travelcard very easily at the end of a travelcard year in SBB Businessmanager under ‘Travelcards’. Log in to Businessmanager (sbb.ch/bm/enLink opens in new window.) and click on the menu item ‘Travelcards’. Select the travelcard in question and click on ‘Cancel’.

The person to whom the travelcard has been assigned will receive a message informing them that the travelcard has been cancelled and specifying the last day of validity.

Go to the refund form for travelcards

• International tickets: 

International tickets can only be refunded before they become valid. Even then, different deadlines apply depending on the tariff.

We therefore ask that you request all international refunds from us by telephone. We would be happy to help you on 0848 111 456 (local rates apply) from Monday to Friday between 8am and 5.30pm. 

Outside of our opening hours, please contact the Service Centre for private customers on 0848 44 66 88. Our colleagues are available around the clock.

More info on refunds for unused or partially used tickets

The fastest way to reach your customers is your own way. Combine the car, bicycle and train when travelling to make the most of the advantages of each mode of transport.

We provide holistic and comprehensive advice on your company’s mobility and develop tailor-made offers for your company. 

Book mobility consulting for your company now
More info on mobility solutions for corporate customers