• Point-to-Point tickets for journeys within Switzerland.
• Class upgrades.
• Supersaver tickets.
• Regional transport ticket.
• City-Tickets.
• Saver Day Passes and Day Passes for the Half Fare Travelcard.
• Travelcards (GA Travelcard, Half Fare Travelcard, Regional Travelcard, Point-to-Point Travelcard).
• Group tickets.
• Tickets for guests from abroad.
• P+Rail.

The sbb.ch/en/business product range is constantly being expanded.

For journeys in the countries listed below, buy tickets at sbb.ch/en/business or via the SBB Mobile app. Depending on the journey destinations and duration, Interrail Passes are a practical and inexpensive alternative. You can book these by calling our Business Travel Service Centre.

For travel to the following countries, you can buy tickets for certain routes online at sbb.ch/en/business or via the SBB Mobile app. If you want to go to other places or travel around the country, we recommend that you purchase an Interrail Pass. You can book these by calling our Business Travel Service Centre.

You cannot buy tickets for travel to the following countries via sbb.ch/en/business (not even at the counter or via other channels). As an alternative, we recommend that you buy an Interrail Pass. You can book these by calling our Business Travel Service Centre.

If Interrail Passes are not available for a country, you can get tickets through the relevant railway company.

There may be various reasons why it is not possible to make the booking and/or why an error message appears.

No timetable found.

If no timetable can be found, this may be because a timetable change is imminent. The timetable change takes place every year in mid-December (and also in mid-June in some countries). The timetable data for journeys taking place after the timetable change is sometimes only available a few months/weeks in advance (or with even less notice for regional services). 

Train, compartment or class fully booked.

It may be that the train, compartment or class you have chosen is already fully booked. Make sure that you check whether there are any seats available in another travel class or on an alternative connection.

Engineering work.

Engineering work may be taking place on the route you wish to travel and trains may still be closed for booking. In such cases, bookings are often only activated at a later date.

Booking before the timetable update on SBB.ch and SBB Mobile.

The international online timetable is updated every Thursday. We recommend that you try booking again from Thursday evening onwards.

Not possible to book the entire route.

For certain connections, the system cannot make a continuous booking. You should therefore try to split your booking. For example:

• To a larger location before the destination / from a larger location after the starting location.
• When travelling across several countries: 
  • To/from a transfer station en route.
  • To/from a border station.

However, please note that your rights / conditions as specified under international passenger rights may change.

Enquiry outside the booking period.

Depending on the country or train, journeys become bookable at different times (between two and six months).

There will be an option to reserve seats directly in the purchasing process. It is compulsory to have a seat reservation for some trains/countries and this may already be included in the price of a ticket. Please pay attention to the information about this in the timetable.

Booking will become available at varying times depending on the country in question. In some cases, you can book up to 12 months in advance. 

The booking periods for the most relevant countries:

• Germany: up to max. 365 days.
• Austria: 180 day (92 days for some trains)
• Italy: up to max. 180 days.
• France: 
  • TGV Lyria (Switzerland–Paris)
    Go to the booking period openings for TGV Lyria (English)Link opens in new window.
  • within France
    Go to the booking period openings for within France (French)Link opens in new window.

When the timetable changes in mid-December.

• Please note that bookings are very limited before the timetable change (in mid-December) and can sometimes only be made a few weeks in advance.
• Booking periods open between the end of August and the end of October, depending on the country/train.
• In some countries, the opening of booking periods is staggered – for example, initially only for the Christmas/New Year holidays and/or with priority for international trains, then for long-distance services and later for regional services. It is also possible that the timetables are only published once the trains are open for booking.
• Some countries (such as Italy) differentiate between summer and winter timetables, which is why a second timetable change takes place at the beginning of June.

During engineering work.

Engineering work may be taking place on the route you wish to travel and trains may still be closed for booking. In such cases, bookings are often only activated at a later date.

Tip.

The international online timetable is updated every Thursday. We recommend that you try booking again from Thursday evening onwards.

International tickets are generally only available digitally (for scanning or as a PDF to print out yourself). As with other transport companies, digital tickets are personal and non-transferable. For this reason, you must also present a current ID document during the ticket inspection, without being asked to do so.

We need your e-mail address so that we can send you a reminder e-mail before departure and inform you of any timetable changes, delays, cancellations or platform changes. 

Therefore, please always provide us with a current e-mail address when booking so that we can send you important information about your trip at any time. Please note any information which may arrive in your e-mail inbox.

The following options are available for presenting international tickets on the train:

• Printed on white A4 paper (print@home).
• Displayed as a screen ticket/PDF on a mobile device.
• Display on SBB Mobile (only for purchases made with a login - not possible for all countries/trains).
• For tickets to Austria, NJ (Nightjet) night trains, Eurostar trains (to London) and regional trains in Italy, special regulations apply with regard to download/check-in. Please make sure you take note of these before departure.

Please note that an internet connection is required on the train in order to display your ticket as a screen ticket/open the PDF. To be on the safe side, we recommend that you save the PDF from the confirmation email to your device before you travel.

Yes. You can buy international tickets in both of these apps.

Go to the SBB Mobile appLink opens in new window.
Go to the SBB Preview appLink opens in new window.

• A current internet browser or the SBB Mobile app.
• A computer, tablet or smartphone with an internet connection.
• A SwissPass login.
• Your contract number for SBB Business Customers. You can get the number from the travel manager at your company.
• A PDF reader and a printer if you wish to print your ticket.

Haven’t registered for SBB Business Customers yet?

Online at sbb.ch/en/business.

1. Sign in with your SwissPass login. 
2. When signing in, you can select to do so as a business customer. 
3. You can then purchase your desired tickets or travelcards by searching in the timetable or via the ‘Travelcards & tickets’ tab > ‘Online purchase’ option.

Via the SBB Mobile app.

1. Sign into the app using your SwissPass login.
2. Do you pay by credit card? Check if you have saved a business credit card in ‘Payment method’ under ‘Settings’. If you pay using a different payment method such as invoicing or direct debit, the payment method won’t be listed (‘No payment method found’) but will be charged correctly when you make a purchase.
3. Select your desired ticket. Before completing the purchase, you will have the option of buying the ticket for personal or business use.

You can buy tickets online and via the SBB Mobile app up until a few minutes before the train departs. 

Group journeys must be booked in advance. Where possible, we will reserve seats for you which are included in the price of the group journey. If you buy your group ticket online, you reservation will be booked automatically. Online bookings are possible until up to two days before departure, depending on the connection selected. 

If a booking cannot be made online, you can book a group ticket by calling the Businesstravel Service Center. Please note: Group tickets which are ordered by telephone are delivered by post and must therefore be booked at least three working days before the beginning of your journey.

Notice regarding international tickets: international tickets are only partially available online for printing yourself or for displaying in the SBB Mobile app. We recommend that you buy international tickets no later than three working days before your journey at sbb.ch/en/business or via the SBB Mobile app.

Tickets for Switzerland: 60 days in advance at the earliest. 

International tickets: some up to 6 months in advance.

Yes. Enter the first name, surname and date of birth of the passenger in the corresponding input boxes. You can forward the ticket to the person travelling by e-mail.

If you bought your basic GA Travelcard (GA Travelcard for Adults, GA Travelcard for Youth, GA Travelcard for Seniors, GA Travelcard for Disabled Persons) via SBB Businesstravel, you can order a discounted GA Travelcard for your family or your partner. 

If you or the person for whom you are ordering a travelcard already has a private travelcard (GA Travelcard, Half Fare Travelcard, Regional Travelcard etc.), once you have bought the company travelcard, take it to a staffed public transport point of sale. SBB will refund you for the private travelcard on a pro rata basis.

You can also cancel your GA Travelcard or your Half Fare Travelcard online at swisspass.ch upon expiry and in accordance with the notice period. 

To order a company travelcard, we need the customer number, date of birth and the postcode of the passenger in question.

Yes, you can reserve seats for journeys within Switzerland via the SBB Mobile app. You can reserve up to nine seats yourself. Trains with seats that can be reserved are marked with the letter “R” under the notes in the timetable.

For foreign guests, you can either purchase normal tickets from the standard range or buy tickets from the Swiss Travel System range. Swiss Travel System is explicitly for guests from abroad. Find out more about Swiss Travel System:

If you know that a trip is definitely going to take place, you can also purchase saver offers for your guests, such as supersaver tickets and Saver Day Passes. Both products are available without the Half Fare Travelcard.

Go to supersaver tickets
Go to Saver Day Passes

Does Swiss Travel System have a special discount for group journeys? 

If you are expecting a group of more than 10 people, please book your group journey online.

If you have questions about group travel or if online booking is not possible, please contact the Businesstravel Service Center.

Your payment method is defined in the contract between your company and SBB. Companies have the option of storing multiple payment methods. Contact your company’s responsible for the contract if you are unsure. 

The payment method stored by the company will be automatically charged during an online purchase. Exception: if you are paying with a business credit card, enter this in your profile under “Payment method” before making your first purchase. The same credit card can be entered by more than one employee.

A ticket purchased online via sbb.ch/en/business or in the SBB Mobile app counts as an expense receipt. No separate expense receipts are issued. The person at your company responsible for the contract / invoicing can download a breakdown of all purchases in SBB Businessmanager.

The travel manager for your contract can generate VAT receipts every quarter in SBB Businessmanager.

You can present your ticket directly on your device (confirmation email, directly in your account on sbb.ch/en/business or in the SBB Mobile app). Alternatively, you can print your ticket out.

When buying tickets online, you can choose between the following purchase options:

• ticket to be displayed on your device.
• ticket to print out.

If you are unable to download a ticket purchased online using the download link shown to you on the website, you can click on the download link in your confirmation e-mail and download it there. If you have not received an e-mail, make sure you entered your e-mail address correctly and check the confirmation e-mail isn’t in your spam folder.

If you are logged in on sbb.ch/en/business, you will find the “Orders” option in the menu in the top right. Select the relevant ticket there. You can open and download it again at any time.

Tickets purchased online are personal, non-transferable and only valid in conjunction with a valid form of official ID belonging to the person travelling (passport, ID card, driving licence). If you have a Half Fare Travelcard or a GA Travelcard on a SwissPass card, this will also function as an official ID.

Tickets are only valid on one calendar day for each journey. Furthermore, the days of travel must be specified at the time of purchase. It is not possible to change your journey or exchange your ticket after purchasing. Fare network tickets purchased online may have a different validity period (e.g. 2 hours, 24 hours, etc.).

That is possible. You can find your ticket under ‘Orders’ or in the confirmation e-mail itself. In the SBB Mobile app, you will find your tickets directly on the home screen.

You have three options:

• Option 1: if you bought the ticket yourself you can access it here on sbb.ch/en/business or via the SBB Mobile app. If someone else bought the ticket for you, ask them if they can forward you the ticket.
• Option 2: you can have the ticket you bought online printed out at a ticket counter for a fee of CHF 5. This means you won’t have to buy another ticket or make a refund request subject to a fee.
• Option 3: you can buy another ticket from a ticket machine or at a ticket counter before your chosen public transport service departs. It will be charged to your private payment method. You can have the unused ticket that you purchased online refunded. To do so, fill out a refund request form. A processing fee will be charged for the refund.

If you are unable to present a valid ticket to the ticket inspector, you will have to buy a ticket on the spot. If this is the case, a surcharge is usually levied. If you are on a public transport vehicle with self-service validation (e.g. S-Bahn trains, urban public transport, etc.) and are unable to present a valid ticket during a spot check, you will be considered to be making a journey without a valid ticket and will be punished accordingly. 

If you have lost or forgotten your SwissPass card, we offer the following solutions:

• If you have left your SwissPass at home or at work, we can issue you a temporary card that is valid for two days for a fee of CHF 5 at any ticket counter.
• If you have lost or damaged your SwissPass card, you can order a replacement card online. To do so, you will first have to enter your customer number XXX-XXX-XXX-X and your post code. You then pay the replacement fee of CHF 30 using your usual payment method. Alternatively, you can purchase the replacement card at a staffed counter. 
  

Please note that the replacement card must be paid for privately and cannot be charged to the company contract.

Yes, if the ticket purchased via SBB Business Customers was not used or was only partially used. Please note that supersaver tickets and Saver Day Passes, as well as other special offers, generally cannot be refunded.

No. Business customers benefit from the sales-discount model when they purchase GA Travelcards via the company contract. For this reason, GA Travelcards purchased via SBB Business Customers cannot be deposited.

All data is sent in an encrypted format (SSL) and is only used to create and issue tickets. You can find further information in SBB’s privacy policy.

If you can’t find an answer to your questions in our FAQ, the Businesstravel Service Center will be happy to help you.