SBB Business Customers: refund request for travelcards.
Want to cancel a travelcard that’s no longer needed and have it refunded? Then please send us an application for a refund.
As soon as we have received your refund request, we will send you a copy of your request by e-mail. If we are able to carry out the refund, this will be shown under ‘Orders’ in the orderer’s SBB user account. Your company’s contract manager will also be able to see the refund in the statistics in SBB Businessmanager. You will not receive any further confirmation.
When you sign in with your SwissPass login, your contact details will be inserted automatically.
Type of subscription
Reason for refund
Contact data for travelcard holder