Refund request for international tickets (online purchase).

Apply for a refund on international tickets for business travel to Europe by calling the Business Travel Service Center before departure.

Please note:

  • The conditions for international travel can be found on the ticket or in the supplementary travel details (when purchasing online).
  • If you would like to call outside opening hours, please contact the SBB Contact Center on 0848 44 66 88 (CHF 0.08/min).

Further content


Business Travel Service Center

Tel. 0848 111 456Link opens in new window.

Local rates

Monday to Friday, from 8am to 5.30pm